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Create an additional order

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In order to create an additional order for a subscription in the Customer Portal, your customers have to follow the steps below:

Steps to manage

  1. Log in to the customer account that has active subscriptions (refer to this guide to have access to the customer portal link).
  2. From the list of subscriptions, click on the subscription he would like to create an additional order.
  3. Under the Details area, click on the Create order now button. A confirmation email will be sent to the customer’s email address right when clicking on this button.
  4. The customer must open his mailbox.
  5. Click on the Create order button in the email content.

==> Result: A newly created order confirmation will be sent to his mailbox.

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