When taking a view of form submissions, there will be empty information fields which are not filled out by customers. If you want to hide these fields in the email list, please follow our instruction below:
Note: We will take the example of 2 fields: Address and Question to hide them from submissions content in case they are empty
In our form, there are also 3 required fields namely: your name, email, and message
- From the admin side of the app, click Forms > open the form you want to edit
- Click the Settings tab > Mail > Admin > Scroll to email Content
- Remove {{data}} variant
- Add the required fields in the email content
- Add the code formula for fields that you want to hide as we did below
- Save the form to confirm the change
If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address apps@globosoftware.net
We are always willing to help with all sincerity!