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Globo is the company specializing in website design and development in Vietnam.
45C, 210 Hoang Quoc Viet Street, HN
globosoftware
contact@globosoftware.net
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Why the form is not showing?

You are here:
Estimated reading time: 1 min

 1. Check how you display form on front store

Please follow all of the fulfilled steps to display the form on the Shopify pages. You can take a reference to one of the links below:

 

2. Activate app embeds on the right theme

Please check again to make sure that you have already activated the app embeds on the theme your are checking.

Please preview the theme if it has not been published.

 

3. Check the form type and your pricing plan

The Cart form and Bulk order form are only available in paid plans of the app

Please check your current plan and make sure you are on the app’s Paid plan (since these two forms are not available with the FREE plan).

If you are already in the app’s paid plan but the Cart form is still not showing up, please add this script code above the Checkout button: <div class=”globo-formbuilder” data-id=“your-form-ID”></div>.

 

4.Contact support team

In case you already proceeded two of the steps below but the form still fails to show up on the site, please get in touch with us to get the fastest support. We will offer the assistance to update the form as your desire

This is the email address that you can reach out to us apps@globosoftware.net

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