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Set up SMTP email

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  • Setting SMTP is optional. If you do not configure this option, email notifications will be sent from our email server (no-reply@globosoftware.net) by default
  • Our app currently only support Google and Outlook SMTP. For other email providers, you can configure API. Learn more

Please follow our below instruction to configure the SMTP email service in the app. The specific case below is setting Goolge SMTP

 

Step 1: Allow Access to Google Account

  • Before using Gmail SMTP, you need to authorize your server to access your Google account. Click here  > log into your Gmail account, then click Continue

Note: You should use your main Google account to achieve this purpose

  • If you have merged accounts from google you will receive an authentication error. This will enable your account to access your new device (webserver).

 

Step 2: Generate App Password if 2-Step Verification is Enabled

  • You have to enable 2-step verification on your Google account, you would need to generate an application-specific password.
  • Select Other/Custom name from Select App, give it a name such as “DO – Production Server” and then click Generate.
  • Note down the application password as it will be required in the next step
  • Now, open the link again and click Continue

 

 

Step 3: Configure Gmail on the SMTP Add-on in the app

Steps to manage 

  1. From app admin page, click Settings > SMTP & API
  2. In Choose provider dropdown, select one email service provider. For example: Google
  3. Enter the information of your own SMTP in the field
  4. Click Save to update the changes
  5. Enter the test email and check

Google SMTP configuration includes the below information:

(1)  Enter your SMTP email

(2) Use port 465 Enter smtp.gmail.com as your host

(3) Enter your Gmail login username your.username@gmail.com

(4) Enter your App password

(5) Send mail as different email (optional). Learn more

 

Note

App password in field number 4 is the app password generated in Step #2 above. It’s NOT your Gmail account password.

For more information, please check the documents below:

+) What is App Password: https://support.google.com/mail/answer/185833?hl=en

+) Set up Google’s SMTP Server: digitalocean.com/community/tutorials/how-to-use-google-s-smtp-server

 

If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address apps@globosoftware.net

 

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