Please follow our below instruction to configure the SMTP email service
- In the app admin page, click Notifications> Admin Email template
2. From Basic email template, go to General session
3. Enter the information of your own SMTP in the field
It is an optional feature.
If you do not configure this option, email notifications will be sent from our email server by default.
If you want email notifications to be sent from your email address, you should configure “Use custom SMTP”
Please follow our guide below to configure it.
Step 1: Allow Access to Google Account
Before using Gmail SMTP, you need to authorize your server to access your Google account.
Click here, log into your Gmail account, then click Continue
Note: You should use your main Google account to achieve this purpose
If you have merged accounts from google you will receive an authentication error
This will enable your account to access your new device (webserver).
Step 2: Generate App Password if 2-Step Verification is Enabled
You have to enable 2-step verification on your Google account, you would need to generate an application-specific password.
Select Other/Custom name from Select App, give it a name such as “DO – Production Server” and then click Generate.
Note down the application password as it will be required in the next step.
Now, open the link again and click Continue.
(1) Enter your SMTP email
(2) Use port 465 Enter smtp.gmail.com as your host
(3) Mail Encryption is SSL
(4) Enter your Gmail login username email@example.com
(5) Enter your App password.
(6) From: Enter your email used to send quote email to customers
4. After all, click Save
App password in step 5 is the app password generated in Step #2 above. It’s NOT your Gmail account password.
For more information, please check the documents below:
+) What is App Password: https://support.google.com/mail/answer/185833?hl=en
+) Set up Google’s SMTP Server: digitalocean.com/community/tutorials/how-to-use-google-s-smtp-server
If you do encounter any difficulty while proceeding these steps, don’t show any hesitation to contact us promptly via the email address firstname.lastname@example.org